The Legal bits
Customer Care 🍵 Policy
Order Processing
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Orders are typically processed within 1–3 business days.
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You’ll receive a confirmation email with tracking details once your order has shipped.
Shipping
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We currently ship within the UK only. Contact us if you are outside the UK.
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Shipping times vary depending on location and carrier, but generally take 3–7 business days domestically.
Returns & Refunds
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Due to the nature of our products, we do not accept returns on opened tea packages.
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If your item arrives damaged, incorrect, or defective, please contact us within 7 days of delivery for a replacement or refund.
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Refunds are processed within 5–10 business days after approval.
Cancellations
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Orders can be cancelled within 12 hours of purchase. After that, we begin processing your order.
Product Quality & Safety
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All our herbal blends are crafted using high-quality, ethically sourced ingredients.
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Products are packaged with care to ensure freshness and safety during transit.
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Please consult a healthcare professional before consuming herbal teas if you’re pregnant, nursing, or taking medication.
Customer Care
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We’re here to help! Reach out to us anytime at and we’ll respond within 24–48 hours.
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Your satisfaction and wellbeing are our top priorities.
Privacy & Safety
At Zenbelly, we respect your privacy and are committed to protecting your personal information. We only collect and retain customer details—such as your name, postal address, and contact information—for the sole purpose of fulfilling your order and ensuring accurate postage.
We do not share, sell, or distribute your information to any third parties, and we store your data securely in accordance with applicable privacy laws.
By placing an order with Zenbelly, you consent to the use of your details solely for delivery and customer service communications. If you ever wish to access, update, or delete your information, please get in touch and we’ll gladly assist.
Safety Statement
At Zenbelly, your well-being matters. Our teas are crafted from high-quality, natural ingredients and intended to support everyday balance and comfort. However, they are not a substitute for professional medical advice, diagnosis, or treatment.
Please use our blends responsibly and consult your GP or healthcare provider if you are pregnant, breastfeeding, have a medical condition, or are taking any medication.
We encourage mindful consumption and recommend following suggested brewing instructions for best results. Discontinue use if any adverse reaction occurs.
Zenbelly products are for enjoyment and general well-being only. They are not designed to treat, cure, or prevent any disease.
Disclaimer – Wellness Transparency
I am not a medical professional and these products are not intended to diagnose, treat, cure, or prevent any disease. All information provided is for general wellbeing and informational purposes only.
Always consult your GP or healthcare provider before making changes to your routine. These statements have not been evaluated by the Food and Drug Administration (FDA) or the Traditional Herbal Registration (THR) scheme.